Frequently Asked Questions

Your new planner will go through processing and be carefully packed before being shipped to you. This process typically takes approximately 1 week (allow extra time during the Christmas period). You will receive email updates at key stages of the process, including when your planner has been shipped, to keep you informed about your order’s progress.

We provide a flat fee shipping price of $16.95 for single planner orders. If you are purchasing additional planners or accessories, the shipping cost will be calculated (based on weight) during the checkout process.

Your planner and accessories are carefully processed and shipped independently to ensure they reach you in perfect condition. This means your planner will arrive in one delivery, and any accessories will be sent in a separate package. Rest assured, everything is on its way and will be worth the wait!

Our planners are designed and shipped right here in Australia. During the Christmas period shipping can be slower. Please check the email account, associated with your planner order, for order and shipping updates.

If it has been found that your teacher planner was faulty or it is damaged, please send photos to our support team at support@teachthis.com.au

You can learn more about our refund and returns policy here.

Of course you can! Simply repeat the order process as many times as needed, with your favourite planner design and accessories. Then, review your cart and proceed to the checkout.

We are so sorry to hear that. We take the utmost care when creating, packing and shipping your planner and we want you to love it as much as we do.

Please reach out to our support team and they will be happy to assist you. Please include photos to assist us in resolving your problem quickly. Email: support@teachthis.com.au

All discounts should automatically apply at the view cart stage.

If your discount has not applied please ensure that you have logged in to the Planners by Teach This site and then go back to the view cart page.

Let us assure you, your planner bestie is definitely on its way and will be shipped shortly.

While we try our best to adhere to expected shipping dates, from time to time there are unforseeable delays.

You will receive email updates at key stages of the process, including when your planner has been shipped, to keep you informed about your order’s progress. We thank you for your patience.

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